Xerox_WC-5022-5024-SM.pdf

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Xerox
®
WorkCentre 5022/5024
Service Manual
Revised June 2014
702Pxxxxx
WC 5022/5024
Service Documentation
WC 5022/5024 Service Documentation
702P02828
Version 1.0
06/2014
Published by Xerox. 800 Phillips Road, Webster, NY 14580
© 2014 by Xerox Co. All rights reserved. Xerox® and all identifying numbers used in connec-
tion with the Xerox products mentioned in this publication are trademarks of the Xerox Corpo-
ration.
***Xerox Private Data***
All service documentation is supplied to Xerox external customers for informational purposes
only. Xerox service documentation is intended for use by certified, product-trained service per-
sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer
any future change to this documentation. Customer performed service of equipment, or mod-
ules, components, or parts of such equipment may affect whether Xerox is responsible to fix
machine defects under the warranty offered by Xerox with respect to such equipment. You
should consult the applicable warranty for its terms regarding customer or third-party provided
service.
Xerox
While Xerox has tried to make the documentation accurate, Xerox will have no liability arising
out of any inaccuracies or omissions.
WARNING
This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions documentation, may cause inter-
ference to radio communications. It has been tested and found to comply with the limits
for a Class A computing device pursuant to subpart J of part 15 of FCC rules, which are
designed to provide reasonable protection against such interference when operated in
a commercial environment. Operation of this equipment in a residential area is likely to
cause interference in which case the user, at his own expense, will be required to cor-
rect the interference.
Version 1.0
WC 5022/5024
06/2014
0-1
Preface
Chapter 0 Introduction
0 Introduction
0.1 Getting to know this Service Manual........................................................................
0.2 How to use the Service Manual ...............................................................................
0.3 Description for Terminology And Symbols ...............................................................
0-3
0-3
0-4
Version 1.0
WC 5022/5024
06/2014
0-1
Introduction
0.1 Getting to know this Service Manual
This manual is used as the standard service manual for WorkCentre 5022/5024.
Publication Comment Sheet
Enter any comments and/or corrections regarding this service manual into the Publication
Comment Sheet, and send it to the following department.
Solution Service & Operational Management CS Dept.
0.2 How to use the Service Manual
This manual describes the standard procedures for the servicing this product. Refer to Chapter
1 Service Call Procedure for efficient and effective servicing during maintenance calls.
For more information on the options, refer to the options manual.
0.2.1 Contents of Manual
This manual is divided into 10 chapters as described below.
Chapter 1 Service Call Procedure
This chapter describes the general work and servicing procedures for the maintenance of
this product.
Chapter 2 Troubleshooting
This chapter describes the troubleshooting procedures other than image quality trouble-
shooting for this product.
Chapter 3 Image Quality Troubleshooting
This chapter describes the image quality troubleshooting procedures for this product.
Chapter 4 Disassembly/Assembly and Adjustment
This chapter describes the disassembly, assembly, adjustment and replacement proce-
dures for components of this product.
Chapter 5 Parts List
This chapter contains the spare parts information for this product.
Chapter 6 General
This chapter contains the following information.
6.1 Specifications
6.2 Tools/Service Consumables/Consumables
6.3 Service Data
6.5 Service Mode
6.8 Fax-related Information
Chapter 7 Wiring Data
This chapter contains the information about the Wiring Connector List/Locations, the Wir-
ing Data, and the BSD for this machine.
Chapter 8 Accessories (not yet issued)
Chapter 9 Installation/Removal
This chapter contains the installation and removal procedures for this product and the
options that are specific to it.
Chapter 10 Mechanism & Functions Overview (not yet issued)
0.2.2 Information on Updating
This manual will be sent to each Service Center as specified below. Revisions must be incor-
porated correctly to keep the manual up-to-date.
Updating Procedure:
When the manual is updated, the issue number 'Ver. 1' will be changed to Ver. 1.1, Ver.
1.2, and so on.
Version 1.0
WC 5022/5024
06/2014
0-3
Introduction
0.1 Getting to know this Service Manual
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