2007_N_WIB.pdf

2007

WARRANTY INFORMATION BOOKLET

TABLE OF CONTENTS

SUMMARY OF WARRANTY COVERAGE

AT A GLANCE

SEAT BELT LIMITED WARRANTY

BFGOODRICH TIRE LIMITED WARRANTY

NISSAN’S CUSTOMER CARE PROGRAM

BRIDGESTONE / FIRESTONE TIRE

LIMITED WARRANTY

NISSAN’S COMMITMENT TO

CUSTOMER SATISFACTION

DUNLOP PASSENGER TIRE LIMITED

WARRANTY

2007 NEW VEHICLE LIMITED WARRANTY

FEDERAL VEHICLE EMISSION CONTROL

LIMITED WARRANTIES

GENERAL TIRE LIMITED WARRANTY

GOODYEAR TIRE LIMITED WARRANTY

CALIFORNIA VEHICLE EMISSION

CONTROL WARRANTIES

TABLE OF CONTENTS

MICHELIN TIRE LIMITED WARRANTY

GENUINE NISSAN ORIGINAL EQUIPMENT

MUFFLER, GENUINE NISSAN SHOCK

ABSORBER AND STRUT LIFETIME LIMITED

WARRANTY

TOYO TIRE LIMITED WARRANTY

ORIGINAL EQUIPMENT TIRE

LIMITED WARRANTIES

REPLACEMENT BATTERY

LIMITED WARRANTY

IMPORTANT TIRE SAFETY INFORMATION

GENUINE NISSAN PARTS AND

ACCESSORIES

LIMITED WARRANTY ON GENUINE NISSAN

REPLACEMENT PARTS, GENUINE NISMO

S-TUNE PARTS, AND GENUINE NISSAN

ACCESSORIES

CORROSION PROTECTION GUIDELINES

NISSAN’S SECURITY+PLUS ®

VEHICLE PROTECTION PLAN

SUMMARY OF NISSAN LIFETIME

REPLACEMENT PANEL CORROSION

WARRANTY

WARRANTY COVERAGE AT A GLANCE

Summary of Warranty Coverage*

0 miles

90,000 miles

36 months / 36,000 miles ..

Basic Coverage

60 months / UNLIMITED MILEAGE ..

Corrosion Coverage (Perforation)

60 months / 60,000 miles ..

Powertrain Coverage

24 months / 24,000 miles ..

Federal Emission Performance

36 months / 36,000 miles ..

Federal Emission Defect

96 months / 80,000 miles ..

Federal Emission Long Term Defect

36 months / 50,000 miles** ..

California Emission Performance

36 months / 50,000 miles** ..

California Emission Defect

84 months / 70,000 miles** ..

California Emission Long Term Defect

120 months/unlimited mileage ..

Seat Belt

* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conﬂ ict with this chart.

**California Emission Altima with 2.5 engine ONLY : Warranty coverage is 15 years/150,000 miles, whichever occurs ﬁ rst.

NISSAN’S CUSTOMER CARE PROGRAM

Or you can write to Nissan with the above information

at:

Nissan North America, Inc.

Consumer Affairs Department

P.O. Box 685003

Franklin, TN 37068-5003

STEP 3:

In the event that you believe Nissan has been unable to

satisfactorily address the issue with your vehicle, a special

automotive complaint resolution program called BBB AUTO

LINE is available to you. The BBB AUTO LINE program is

independently operated by the Council of Better Business

Bureaus, Inc. (BBB).

For information about the BBB AUTO LINE in your area,

please call us (Nissan) at the same toll free number (1-

800-NISSAN-1). We will be happy to provide you with

information about BBB AUTO LINE. Or, you may contact

the BBB directly at:

BBB Auto Line

Council of Better Business Bureaus, Inc.

4200 Wilson Blvd.

Arlington, VA 22203

1 (800) 955-5100

If you call the BBB, its staff will take down details of

your complaint by telephone. They will ask for the same

information as described in Step 2.

The BBB AUTO LINE program consists of two parts,

mediation and arbitration . The BBB will attempt to

assist you to resolve the problem during mediation. If

a satisfactory resolution has not been achieved during

mediation, you will have the opportunity to personally

present your case before an impartial arbitrator or three-

person panel. The arbitrator(s) will make a decision after

the arbitration hearing.

NISSAN CARES...

Both Nissan and your Nissan dealer are dedicated to serving

all your automotive needs. Your complete satisfaction

with your vehicle and your Nissan dealer are our primary

concerns. Your Nissan dealer is always available to assist

you with all your automobile service requirements.

If, however, a situation arises that you believe has not been

addressed to your satisfaction, we ask that you take the

following steps:

The BBB will, in most cases, send you a ﬁ nal decision within

forty (40) days (plus 7 if you have not contacted the proper

person from the dealership or Nissan) unless you delay the

process. If you accept the decision, it will be legally binding

on you and Nissan. If you do not accept the decision, it will

not be legally binding on you or Nissan. (However in some

states, if the decision is not accepted, it may be introduced

either by you or by Nissan, as evidence in any potentially

related court action.)

BBB AUTO LINE is an informal dispute settlement mechanism

operated to comply with applicable Federal law and regulations.

In states where BBB AUTO LINE is available, you are required to

use BBB AUTO LINE before exercising rights or seeking remedies

under Title I of the Federal Magnuson-Moss Warranty Act, 15

U.S.C. §2301, et. seq. If you choose to seek remedies other than

those created by Title I of the Magnuson-Moss Warranty Act, (for

example, under state law), that Federal Act does not require you

to ﬁ rst use BBB AUTO LINE. The program is still available to you,

however, and may be of considerable assistance. Some states specify

that informal dispute settlement mechanisms such as BBB AUTO

LINE must be used before you may use state-operated complaint

resolution processes, before you may ﬁ le a lawsuit under state

law, and/or before you may have certain other rights or remedies

available under state law. In accordance with those states' laws,

Nissan requires the prior use of BBB AUTO LINE in good faith

before you resort to such other processes, ﬁ le a lawsuit, or seek

other remedies provided by state law. Please see the "2007 Nissan

Warranty Information Booklet & 2007 Nissan Owner's Manual" for

additional information.

STEP 1:

Discuss the situation with the dealership’s manager. If a

problem still exists, contact the dealership’s Consumer

Affairs Manager or owner. They are best equipped to

resolve the matter for you.

STEP 2:

If the concern has still not been addressed to your

satisfaction, please contact our (Nissan’s) Consumer Affairs

Department using our toll free number:

The Consumer Affairs Department will ask for the following

information:

Your name, address, and telephone number

Vehicle identiﬁ cation number (on dashboard)

Date of purchase

Current odometer reading

Your Nissan dealer’s name

Details of the concern

BBB AUTO LINE may not be available in all states. We, Nissan,

would be pleased to provide you with information about the

availability of BBB AUTO LINE in your state, or call the BBB

AUTO LINE number listed above.

Nissan vehicles less than three years old from date of original

delivery with fewer than 36,000 miles, are eligible for the BBB

AUTO LINE program.

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