Building the Knowledge Management Network.pdf

Building the Knowledge

Management Network

Best Practices, Tools, and

Techniques for Putting

Conversation to Work

Cliff Figallo

Nancy Rhine

Wiley Technology Publishing

Building the Knowledge

Management Network

Best Practices, Tools, and

Techniques for Putting

Conversation to Work

Cliff Figallo

Nancy Rhine

Wiley Technology Publishing

Publisher: Robert Ipsen

Editor: Cary Sullivan

Assistant Editor: Scott Amerman

Managing Editor: Pamela Hanley

New Media Editor: Brian Snapp

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Library of Congress Cataloging-in-Publication Data

ISBN 0-471-21549-X (paper : alk. paper)

Printed in the United States of America.

10 9 8 7 6 5 4 3 2 1

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